Frequently Asked Questions
What Is A Cleansing Balm?
Cleansing balms are creamy, oil-based formulas that deep-clean pores and remove even the most stubborn makeup without leaving your skin feeling dry as a desert. Cleansing balms are safe for the face, lip and eye area and once you try one, you’ll never go back to a traditional cleanser.
What Is Korean Beauty, Or K-Beauty?
At a fundamental level, Korean beauty products are ones that originate and are made in Korea. The products are formulated with the Korean beauty philosophy. Korean beauty ingredients are innovative and inspired by nature with your skin in mind for a healthy, glowing, hydrated skin.
How Can I Find More Information About A Product?
You can learn about our products on their own product pages. If you have any questions, please email us at hello@dev.webprojectview.com/banila
What Skin Types Are Banila Co Products Suitable For?
Our products are for all skin types, tones and textures.
How Many Times A Week Should I Double Cleanse? Will It Irritate My Skin If I Double Cleanse Too Often?
Clean it Zero can be used every day as part of your normal skincare routine and whenever you need to remove your makeup. Since Clean it Zero is a double cleanser, you don’t need to use another cleanser after removing your makeup.
What Is The Product's Expiration Date?
While the products don’t have a formal expiration date, it is recommended that they be used within 2 years of manufacture.
If I'm Having Trouble With My Order, Who Do I Reach Out To?
You can contact our amazing support team at hello@banilausa.com
How Do I Modify Or Cancel My Order?
Email us at hello@banilausa.com and we will take care of it.
How can I tell if my product is authentic?
Rest assured, all products purchased from www.banilausa.com are authentic. We can not guarantee the authenticity of products purchased from sellers who are not authorized to sell.