Frequently Asked Questions

Cleansing balms are creamy, oil-based formulas that deep-clean pores and remove even the most stubborn makeup without leaving your skin feeling dry as a desert. Cleansing balms are safe for the face, lip and eye area and once you try one, you’ll never go back to a traditional cleanser.

At a fundamental level, Korean beauty products are ones that originate and are made in Korea. The products are formulated with the Korean beauty philosophy. Korean beauty ingredients are innovative and inspired by nature with your skin in mind for a healthy, glowing, hydrated skin.

You can learn about our products on their own product pages. If you have any questions, please email us at

Our products are for all skin types, tones and textures.

Clean it Zero can be used every day as part of your normal skincare routine and whenever you need to remove your makeup. Since Clean it Zero is a double cleanser, you don’t need to use another cleanser after removing your makeup.

While the products don’t have a formal expiration date, it is recommended that they be used within 2 years of manufacture.

You can contact our amazing support team at

Email us at and we will take care of it.

Rest assured, all products purchased from are authentic. We can not guarantee the authenticity of products purchased from sellers who are not authorized to sell.



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